PAYMENT METHODS

How to Pay?
Step 1
By clicking the "Checkout" button in your cart, you will be asked to either log in to your account or to click continue as a guest if you don’t have one.

Step 2
If you don’t have an account, you will be asked to enter your delivery address information. Select 'use this address for billing' if your billing address is the same as your delivery address, and then proceed on to the next step.

Step 3
If you unselect the box 'use this address for billing', you will be able to enter your billing address now.

Step 4
To complete your order, simply confirm by reviewing the order totals. Then click the "Place Order" button. Upon completion, you will be given an order number and you will receive an email confirmation of your order details.

Payment Options

You can pay for your Furxury order using Manual Payment.

By choosing Manual Payment, you are entitled to pay through:

  1. ATM bank-in

  2. Online Bank Transfer

See below for guidance to each offline payment method.

ATM BANK-IN

  1. Do it manually by going to ATM machine and cash deposit your pending payment to our Maybank Account

    • Name: Furxury Enterprise

    • Account Number: 5628-0754-6623

  2. After doing so, you must email us your proof of banking-in (bank-slip), name and bank account number to furxury@gmail.com and on the email title, state:

    • Title: Payment (Your Order Number).

    • For example: Payment 00001234

  3. So that we can verified your payment instantly and mail your parcel to you as soon as possible.

  4. Your change will be bank-in to you(for dog treats only) or return to you in person(for menu & monthly menu only) if payment is verified. So please take note of your email so that you can get the lastest update for delivery, shipping parcel and payment.

ONLINE BANK TRANSFER

Besides all the options above, you can also choose online bank transfer to us to pay your bill.

Just log on to any of your online banking apps (Maybank2u, PBengage, CIMB Clicks, Hong Leong Online, Alliance Online, Am Online, EON Online, RHB Online) through your phone or web.

  1. Login to your banking apps

  2. Click 3rd party transfer

  3. Follow through the steps

  4. Type in our Maybank Account: 5628-0754-6623 (Furxury Enterprise)

  5. Type in your exact payment amount

  6. Continue until you are told that you succesfully transfer RMxxx.xx to Furxury.

After doing so, you must email us your proof of banking-in (e-statement) to furxury@gmail.com and on the email title, state:

  • Title: Payment (Your Order Number).

  • For example: Payment 10001

So that we can verified your payment instantly and mail your parcel to you as soon as possible.

IMPORTANT NOTICE

Make sure that you type the correct account number and check the account name before you proceed to transfer. We [Furxury] are not responsible if you transfer your payment to the wrong account. All payment must be made within 7 days, if not your order will be automatically cancelled. Also note that your order won't be hold, if there's someone else buying the same item(s), the person who pay first gets the item(s) if it is limited for sales.

*Please allowed us some time to update your payment status.

When We Have Received Your Order

Once you’ve placed your order, you will be directed to an order confirmation message, which will contain your order details. This information will also be emailed to you, but it could take up to 30 minutes to arrive. Once your order is processed, you will receive a second email to let you know that your order has been shipped. If an email does not appear to have been received, please check your spam folder.

Incorrect or Faulty Items

We're sorry to hear that! Please refer to Returns Policy if this happen. You may reach us through contact us form with your order number and further details of your issue and we will get on this, ASAP!

Payment from Your Account

If there is an issue with the payment, either your bank account or our, we will contact you or please feel free to contact us if you didn't hear from us in a reasonable time frame.

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