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DELIVERY POLICY


DELIVERY INFORMATION

2-7 DAYS FOR PET TREATS

FIXED DELIVERY DATE & TIME FOR DAILY MEALS

Delivery is fixed on 15th & 30th of every month. (except for February: Last day)

Order closed* on 10th (11:59 pm) & 25th (11:59 pm) of every month.


Payment and order must be confirmed before order closed. All order made after order closed* will be automatically scheduled to the next delivery day. Furxury deliver to *Selangor, Kuala Lumpur, Johor, Perak, Penang, Melaka

*Selected area only, didn't deliver to outskirt area of Selangor now (Eg. Sekinchan, Sungai Besar...) Ask us by providing us your postcode.


DELIVERY RATE

(Daily Meal) Freshly Cooked Pet Food

FREE DELIVERY (MENU SETS)

Deliver by Furxury (Selangor & Kuala Lumpur) - eligible for Weekly Menu + Bi-Weekly Menu + Monthly Menu

Deliver by Cold Courier (Johor, Perak, Penang, Melaka) - eligible for Bi-Weekly Menu + Monthly Menu


DELIVERY FEES (SINGLE MENU)

Deliver by Furxury (Selangor & Kuala Lumpur) - RM15 nett for Single Menu

Deliver by Cold Courier (Johor, Perak, Penang, Melaka) - RM40 nett for Single Menu


(Pet Treats) Cookies, Jerky, Protein Boost

Delivery by Courier (Whole Malaysia) - RM5 nett


FREE SHIPPING TERMS & CONDITIONS
Free shipping will be automatically generated during checkout when your order fulfilled specific requirements.

The eligibility for free shipping is calculated after any promotions and discounts are applied.

Free shipping is a promotion and may change anytime without prior notice.


DELIVERY MODE
Menu & Monthly Menu will be delivered upon the scheduled date agreed by FURXURY and customers. If customer failed to receive the freshly cooked food on the agreed delivery day, all costs will be borne by customer if there's a reschedule for the next delivery. This is highly not recommended since all the food is freshly cooked. It will not be able to put on hold for too long.

Delivery date and Order closing date is fixed as above unless stated otherwise.

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